Headlines in newspapers and internet articles attract attention. The same is true for your resume, with the headline written below your name and contact details to best describe your skills and career achievements. This, then, catches the reader’s eye and ensures that your resume stands out from the others.
NATALIE WONG
74 Chongqings Road, Zhongzheng District, Taipei City 10008, Taiwan (R.O.C)
Mobile 604 731 2458 E-mail natwong@coldsite.com
OUTSTANDING RETAIL BANKING MANAGER
Expert at developing strong customer relationships, delivering superior service while maximizing business promotions and opportunities
PROFESSIONAL CAREER
Senior Retail Banking Executive (2010 – Present)
Kongloon Merchant Bank, Taipei City 13472
Responsibilities included the underwriting of all customer loans and sales related finance. Instituted new direction for growth and profit awareness through progressive and innovative strategies to modernize Kongloon’s networking capability. Turned a five-year reversal trend around after the financial crisis to generate new market opportunities, increasing sales and earning the respect of her superiors. Trained and groomed subordinates effortlessly through on the job instruction
Retail Banking Manager (2004 – 2010)
Utopia Banking and Trust – Taipei City 14798
Managed both sales and transactions, and supervised in-house branch operations. Developed new policies and procedures to increase performance and output, utilizing social media to expand public banking awareness of deposit facilities.
Graduate Trainee – Retail Banking (2002 – 2004)
Acquired a firm grounding in all related banking aspects of teller transactions, new account opening and customer inquiries
EDUCATION
MBA in Business Administration (1998 – 2001)
National Taipei University
Awarded the Gold Star for outstanding project work
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