Categories: Administrative / Support Resumes

Front Desk Receptionist Resume Sample

Here is a sample of front desk receptionist resume – Feel free to copy-paste and adapt it to build your resume to apply for the job you want. The following resume template can be also utilized for a front desk receptionist, and medical receptionist.

Background

The front desk receptionist works in an organization, an office or an administrative support position generally in the lobby or in the waiting area of the company or the organization. The basic duty performed by this individual is to receive and greet visitors, clients and even patients in an organization. Duties performed by a front desk receptionist are varied – she answers – queries about the company and also its policies, its products and the services that the company provides. Other duties include directing the visitors to the people that they want to meet, sorting out and handling all mails, answering the phone, fixing up appointments for the boss and for people who would like to get in touch with the senior managers of the company, filing as also maintaining records, data entry and also different office communication tasks like handling faxes and emails.

In certain offices and organizations the front desk receptionist also has financial responsibilities that include book-keeping. Sometimes the receptionist also performs “security duties” like verification of the identity of the employees, issuing passes to the visitors, and also observing and reporting any kind of suspicious activities or person’s that she might come across.

Front Desk Receptionist Resume Example

FULL NAME
[Address and Contact Info]

Summary

Friendship and courteous Front Desk Clerk seeks employment with an upscale hotel. Consistently delivers first-rate service and fosters a positive relationship with guests to promote customer satisfaction and loyalty. Adept at balancing multiple tasks with friendly, courteous demeanor.

Highlights

MS Office expert
Multi-lines switchboards
Reliable and resourceful
Superb interpersonal skills
Professional and neat
Cash handling expertise
Sales experience
Exceptional customer service
Technologically savvy
Conflict resolution

Experience

Cubana Hotel (2011 – Present)
Front Desk Reception

Manage front desk task for 350-rooms full-service boutique hotel.
Recommend top dining and entertainment options for guests.
Serve as public relations representative for the hotel.
Greet all guests in a courteous and professional manner.
Foster strong working relationships with all hotel departments.

Milton Johnson Hotel (2009– 2011)
Front Desk Reception

Registered guests, greet every visitor, log requests and issue room keys.
Processed guest payments for room charges, food and beverage charges, and phone charges.
Balanced all rebates and other miscellaneous charges.
Delivered requested items to guest rooms.
Referred guests to local restaurants and recommended attraction in the area.

Milton Johnson Hotel (2007 – 2009)
Front Desk Reception

Rapidly and correctly cleaned high number of rooms per shift
Emptied wastebasket and remove all trash from rooms
Dusted, clean windows, scrubbed bathroom and vacuumed floors
Changed bedding, towels, and other room supplies
Made beds and straighten furniture.

Education

Master of Human Relations at the University of Alabama, USA (2005 – 2007)
GPA: 3.39
Bachelor’s Degree in Human Communication, St James Watson’s College, Philadelphia, PA. (2002 – 2005)

Reference – Available upon request

***This is only the front desk receptionist resume that we present to you to build it by yourself. Good luck and get the right job soon.

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